Repeat Prescriptions

If you have access to the internet and are comfortable using it then the easiest and safest way for you to order your repeat medication is online.

You can access this on a computer or via the NHS app on a tablet or mobile device.

Your usual medications are listed and you simply have to click the ones you need to order.

It also helps us by reducing the amount of time our staff spend entering information into the system from paper requests, freeing their time to help you in other ways.

Other ways of ordering your medication

If you prefer to order using a paper form you can bring the following to the surgery

  • Bring the prescription slip from your last medication order to the surgery, Monday to Friday from 8:30am to 6.30pm. 

Important: advisory notice

We are unable to  take repeat prescription requests over the phone or by email. Doing this might cause your order to be delayed.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. This is because it takes us up to 2 working days to process your request, and then the pharmacy needs time to dispense it. 

Ask your pharmacy if they operate an SMS notification system to let you know when your medicines are ready to collect.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

If you would like to speak to someone at the GP surgery about your prescription:

  • Phone us on 01513176244 and ask for a telephone appointment with the practice pharmacist 
  • Fill in an online from via PATCHS

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.