Online access

There are several options for accessing GP services digitally. Some of the most popular apps are listed below, but others are available. First you must complete the online access request form which confirms the level of access you wish to have. Please print, sign in ink, and deliver the hard copy to the practice. If you do not have access to a printer, you can collect a blank form from the practice.

Download the online access request form

Using NHS Login or obtaining a linkage key

The NHS app and Evergreen Life can both use the NHS login which you can set up from home without coming to the surgery, and can give you full access to your record as your identity is verified from official Government records. Other apps including Patient Access requires a linkage key which can only be obtained after we have verified your identity. We can now do this by telephone or video call instead of requiring attendance in person with photo ID. Once you have sent in the access request form we can then arrange for the telephone or video verification call.

Proxy Access

If access is required for someone else's medical record - for example: if you are a carer; for an elderly relative who doesn't have internet access; or for your child - Proxy Access allows someone to act on behalf of the patient. Level of access is tailored to suit the situation and can be limited or expanded depending on need. Appointment booking, repeat medication, and access to medical records, can be accessed by the proxy once the person has been linked to their account. Find out more on the Patient Access website, linked below.

To arrange Proxy Access download and the form linked below AND the online access form above, print and sign and drop in to surgery. We require a "wet" signature in hard copy for these documents.

Learn more about Proxy AccessDownload a Proxy Access request & consent form
(coming soon)

Online services apps

NHS app

Google Play store logoApple App store logo
  • The Official NHS App
  • Online registration process, can be done from home
  • Check your symptoms - find reliable information on conditions and treatments and get immediate advice
  • Book appointments - search for, book and cancel appointments at your GP surgery
  • Order repeat prescriptions - see your available medications and request a new repeat prescription
  • View your medical record - get secure access to your GP medical record
  • Register to be an organ donor - easily manage your preferences on the NHS Organ Donor Register
  • Choose how the NHS uses your data - register your decision on whether it can be used for research and planning

Evergreen Life PHR

Existing users - log in
Google Play store logoApple App store logo
  • Have all your health information in the place you need it most - in your phone!
  • Online registration process, can be done from home using NHS Login
  • GP online services - making your life easier with online appointment booking and prescription ordering
  • Never miss a tablet with medication reminders and medications diary
  • Track your health and fitness measurements, including blood pressure, body fat percentage and blood sugar levels, so you can monitor your health goals
  • Store documents and letters related to your health, so you’ve always got them to hand
  • Share your record with those who matter most – give peace-of-mind to carers and family members and improve healthcare decision-making with your health providers
  • Manage your health conditions with all your information in one place

Patient Access

Existing users - log in
Google Play store logoApple App store logo
  • View, download and share your GP record
  • View, book & cancel appointments
  • View your medical record, including test results, immunisations and allergies
  • Order repeat prescriptions with automated delivery to your preferred pharmacy
  • Book and join video appointments with your own GP
  • Mobile and computer access
  • Access on behalf of relatives or dependents using Proxy Access


Google Play store logoApple App store logo
  • Simple registration via mobile - no need for a linkage key
  • Book appointments for you and family members
  • Mobile only

Health apps

Find the best health and care apps with ORCHA

ORCHA is a library of reviewed health and care apps that can help you find the ones that will be best for you.

There are thousands of apps to choose from and it can sometimes be a little bit difficult to figure out which ones you can trust to do a good job.NHS Liverpool CCG has therefore been working with a local company called ORCHA (the Organisation for the Review of Care and Health Applications), to bring you – a library of reviewed health and care apps that can help you find the ones that will be best for you.All of the apps on this website have undergone a detailed review which considers key areas of regulation and compliance aligned to NICE (National Institute for Health and Care Excellence) guidelines relating to app standards.