We welcome patients to our Patient Participation Group (PPG). All GP practices have PPGs, and they play a crucial role in advising the practice on the patient perspective, and providing insight into the responsiveness and quality of services. PPG members are consulted regularly by e-mail with practice ideas & developments to gain feedback, and if aims to meet in person once each quarter to allow group discussion of important issues.
We would like to widen participation in the group and would welcome applications to join from under-represented and seldom-heard groups, including patients from minorty ethnic backgrounds, with experience of mental health conditions, or from groups with protected characteristics as identified in the Equality Act 2010. If you would like to know more about what joining the PPG involves then please enquire with our Practice Manager, Ms Westhead.
You can see the results of the February 2014 survey here. The survey was handed out to 200 patients during the month of January, several members of our PPG assisted with this. In general patients were happy with the opening times and access to a clinician.