We have concluded our review in to the appointments system. Routine appointments are now bookable in advance for several weeks ahead. Requests to be seen urgently on the same day will be reviewed by a GP who will call the patient back for more information.More information is on our appointments page - click here.
On-the-day appointments for unexpected, medically urgent problems that cannot wait for a routine appointment are available every day.
Please call 4271214 as soon as possible, and you will be called back by a doctor to discuss the problem.
If your problem is of a non-urgent nature, please book a routine appointment, with the doctor of your choice. Click here for information on how to make an appointment.
Weekdays Doors are open 08:00-18:00, phone lines open until 18:30.
Weekends & Out of Hours Closed, NHS 111 provides urgent medical advice - see our appointments page for more information about out of hours provision.
Extended hours We offer extra appointments outside the normal hours for those who cannot attend due to work or childcare commitments. See here for more information.
Half day closing One afternoon for 10 months of the year we shut at 13:00 to allow for training of our staff - for example the doctors being re-certified for their CPR and defibrillator training. The dates for 2016 are below:
Thur 29th September
Wednesday 26th October
Thur 24th November
No half day close in December
Following a further consultation exercise and review of the appointments it seems the main problem with the new system has been difficulty for working age patients to make a routine appointment. The excessive volume of calls on the phone lines at 8 a.m. - when many people are either already at or are commuting to work has meant that no appointments have been left for them to book. We have been overwhelmed by the demand for appointments, and we were unable to foresee that an entire week’s routine appointments would be allocated within 30 minutes of the phones opening on a Monday morning.
The decision has been made to go back to offering routine appointments bookable in advance for as far ahead as the demand dictates. We will continue to have a GP triaging requests for urgent appointments.
You will, of course, still be able to book your appointments online as well as in person and by telephone.
Healthy Liverpool is the joint initiative between Liverpool CCG and Liverpool City Council. Its ambitious aim is to make Liverpool the most active city in England by 2021.
The scale of the project is huge - Liverpool is currently one of the least active city in the UK - which is one of the least active countries in Europe.
However, the benefits of physical activity on physical and mental health are enormous, and Grassendale Medical Practice is fully behind the project.
Around one in two women and a third of men in England are damaging
their health through a lack of physical activity. Physical inactivity is the fourth largest cause of disease and disability
in the UK. Physical inactivity directly contributes to one in six deaths in the UK: the
same number as smoking.
These numbers may surprise you, yet in Liverpool 86% of people are "inactive" - failing to meet the recommended activity levels to prevent these problems. We want to change this.
Lots is going to be happening in Liverpool this year as the Healthy Liverpool programme bids to increase our activity levels - hopefully you'll start to see the green Healthy Liverpool logo all over the city.
In the mean time, if you think you might be one of those inactive people, why don't you ask about your GP or Nurse next time you see them about meeting our Health Trainer, or for an Exercise for Health referral?
We're taking this seriously at Grassendale - we all have busy, desk-based jobs and we spend too much time sitting - hugely increasing our risk of conditions such as diabetes and heart disease. Below is an example of some of the ways in which the Grassendale team are trying to be more active: